USM Website Usage Policy

This policy page - pertaining specifically to - aims to give you, the user of our website, information on:-

  1. How Umfolozi Sugar Mill may collect and use your personal information when you, or a company you represent, engages voluntarily with us as a customer, supplier, prospective customer, website user who conducts or wishes to conduct business with Umfolozi Sugar Mill;
  2. Our policy regarding cookie usage on our website;
  3. General terms and conditions pertaining to the use of our website.

1. Use of Personal Information

Personal information is any information about an individual or company from which that person/company can be identified, either on its own or by combining it with other information. It does not include information where the identity has been removed (anonymous information).
We do not knowingly collect personal information relating to children.
We will use your information only for the purposes set out in this privacy policy.
Should you decide to engage with us via a user form on our website, the only personal information that we will require of you is the following:
- Company Name
- Name and Surname
- Email
- Contact number
- Company
- A comment on your requirements
In compliance with the South Africa POPIA Act, Umfolozi Sugar Mill will not use this personal information for any purpose (other than as stated below) without your express consent. We will not use or disclose your personal information to third parties without your consent, unless the use or disclosure is –

• required in order to comply with applicable law, order of court or legal process served on the Company; and/or
• disclosure is necessary to protect and defend the rights or property of the Company.

We will be entitled to disclose your personal information which you provided via our website forms, to those of our employees who assist us to interact with you via our website, email, or telephone call and thus need to know this contact information in order to assist us to communicate with you properly and efficiently. We will ensure that all such employees and/or third party service providers having access to your personal information are bound by appropriate and legally binding confidentiality and non-use obligations in relation to your personal information.
We will :-

  • treat your personal information as strictly confidential if it is not in the public domain
  • take appropriate technical and organisational measures to ensure that your personal information is kept secure and is protected against unauthorised or unlawful processing, accidental loss, destruction or damage, alteration, disclosure or access;
  • promptly notify you if we become aware of any unauthorised use, disclosure or processing of your personal information;
  • provide you with reasonable evidence of our compliance with our obligations under this policy on reasonable notice and request; and
  • upon your request, promptly return or destroy any and all of your personal information in our possession or control
  • Not retain your personal information longer than the period for which it was originally needed, unless we are required by law to do so, or you consent to us retaining such information for a longer period.

2. Cookie Usage Policy

The Umfolozi Sugar Mill website itself does not set any cookies, nor track any user data or behaviour using cookies. Our webhosting service provider does not set or use any cookies on any client websites for any purpose.

Our Third-party service providers do make use of cookies for the effective operation of their scripts:

Google Analytics
This website uses Google Analytics, a web analytics service provided by Google, Inc. (“Google”). Google Analytics uses “cookies”, to help the website analyze how users use the site. The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States. Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google’s behalf. Google will not associate your IP address with any other data held by Google.
Read more about the Google Cookies

We use Elfsight to manage users Cookie Consent on our website.
Read the ElfSight Cookie Usage Policy

2. Terms and Conditions of Website Usage

Please take note of our terms and conditions regarding the use of the Umfolozi Sugar Mills website:-

  • The use of the this website and the related products and/ or services shall be governed by and construed in accordance with the laws of the Republic of South Africa.
  • The information contained on this website is to provide you with information about Umfolozi Sugar Mill, our products and services. It is subject to change without notice. We do not provide any warranty or guarantee, expressed or implied, as to the accuracy, availability, completeness and suitability of the information and services found or offered on this website for any particular purpose. You acknowledge that such information may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
  • While we have taken care to ensure that the content of this website is accurate and up to date, this website and the services accessible on this website are provided “as is”. Your use of any information, products or services on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.
  • Umfolozi Sugar Mill reserves the right in our sole discretion to amend this website, the products, the information described on this website and the terms and conditions from time to time without having to draw attention thereto, and you agree that you will review the terms whenever you visit our website for any such amendments.
  • This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, logos and graphics. You are authorised to view and download, print and make copies of such printouts provided that you use the material for personal and non – commercial purposes only. You may not without Umfolozi Sugar Mill’s express written consent distribute or commercially exploit the content of this website.
  • Umfolozi Sugar Mill makes no warranty as to the operation , availability or functionality of this website and we further make no warranty that the information and products available on this website are free of viruses , destructive materials or any other data which may corrupt or compromise the operation or content of your computer system, computer network , hardware or software. In no event will we be liable for any loss or damage, including without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever arising from loss of data or profits arising out of, or in connection with, the use of this website. Every effort is made to keep this website up and running smoothly. However, SARCDA takes no responsibility for, and will not be liable for the website being temporarily unavailable due to technical issues beyond our control.
  • From time to time this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website/s. We have no responsibility for the content of the linked website/s or of any consequences, expected or not, of you following such links.