
Values
HOW WE OPERATE

Integrity
We consciously build trust by being open, honest and consistent in all that we do; we ‘walk our talk’ by conducting business ethically.
Above the line
We proactively take ownership, accept responsibility, and hold ourselves accountable for achieving our collective vision, values and mission.
Continuous Improvement
We are curious, innovative and informed by ‘best practice’ so we can continuously improve USM’s systems and performance.
Communication
We listen attentively, we focus on the facts, and we respond timeously and concisely in the best interests of USM.
Teamwork
We care for people
SAFETY comes first!
We leverage our diversity and collaborate to set team goals, achieve team results and celebrate team success.

Mission
WHAT WE FOCUS ON

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- EMPLOYEE WELL BEING -
To sustain a high-performance team by attracting, growing and retaining skilled
employees through coaching, mentoring and training.
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- COMPLIANCE -
To adhere to legislation, with a focus on employee SAFETY (DIFR <1), food SAFETY (FSSC certification) and environmental SAFETY.
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- CANE QUALITY -
To ensure the highest quality cane is delivered to the mill (highest RV% cane amongst South Africa’s coastal mills).
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- CANE CRUSH -
To crush > 1.3 million tons cane in 36 weeks by crushing > 40k tons cane per week with a weekly LTA of <3%.
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- SUGAR RECOVERY -
To achieve a RV ratio of > 93.5% by obtaining an extraction recovery of >95.5% and a boiling house recovery of >86.5%.
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- SUGAR BAGGED -
To satisfy custom demand by bagging and selling >80’000 tons of consistently high quality brown sugar.
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- COGENERATION -
To export >20k MWh of sustainable green power in 36 weeks by improving factory energy efficiencies.
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- SYSTEMS -
To be future ready by mapping business systems and investing in digitisation and automation at acceptable continuous improvement rates.
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